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Contact Center Representative (bilingual)
Centris Brand Omaha, NE
$30k-39k (estimate)
Full Time 6 Months Ago
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Centris Brand is Hiring a Contact Center Representative (bilingual) Near Omaha, NE

Contact Center Representative (Bilingual)

Location: 114th & Dodge 

Pay Rate: $18.70 - $20.00 per hour based upon prior experience. 

Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday's from 8:45AM to 1:15PM.

We Bank on YOUR Future

Joining Centris Federal Credit Union comes with some amazing perks to support you in your professional and personal journey.

  • A Future You Can Bank On - program offers you growth and financial opportunities in your first 12 months!
    • $1000 total bonus in your first Year! $500 at 6 months and $500 at 1 year of employment
    • Training during your first year offers you a roadmap to success including the opportunity to promote in the first year
  • We don’t Coast! We offer a 6- month performance review and opportunity for increase in pay. But there’s more! You have this opportunity AGAIN at 1 year! Potential of up to 4% increase in your first 12 months!
  • Annual Corporate Incentive – All Centris Team Members are eligible for an annual Bonus incentive…with no waiting period!
  • The Centris Experience - Experience what being a part of the Centris Way is like. Be inspired by your leaders and encouraged and cheered on by your teammates. We recognize individual contributions and celebrate successes.
  • Perks –Tuition Reimbursement, Company paid DoorDash Membership, Benefits, 401K Match, PTO, (11) Paid Holidays, Community Volunteer paid time

A day in the life of a Centris Federal Credit Union Contact Center Representative can look like:

  • Engage and build relationships with Centris Federal Credit Union Members by being a trusted, lifelong financial partner. 
  • Identify the needs and goals of our members to provide relevant products and services by providing unparalleled service to both internal and external members.
  • We are looking for someone who can provide options and solutions and finding creative ways to help our members. If you are an out-of-the-box thinker with a passion for service, submit your application today!
  • Promote and model the Centris Core Values, Vision and Mission.

Come find out what the Centris Culture is all about! The first step in your new journey starts now! Apply today for full job details and requirements.

Job Summary

JOB TYPE

Full Time

SALARY

$30k-39k (estimate)

POST DATE

10/25/2023

EXPIRATION DATE

05/13/2024

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The job skills required for Contact Center Representative (bilingual) include Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative (bilingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative (bilingual). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Contact Center Representative (bilingual) positions, which can be used as a reference in future career path planning. As a Contact Center Representative (bilingual), it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative (bilingual). You can explore the career advancement for a Contact Center Representative (bilingual) below and select your interested title to get hiring information.

If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Contact Center Representative job description and responsibilities

Launch outbound calls as appropriate

03/15/2022: Tacoma, WA

Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.

01/20/2022: Chicago, IL

From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.

01/09/2022: Columbus, OH

Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

01/16/2022: Providence, RI

Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.

03/11/2022: Asheville, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Contact Center Representative jobs

Ability to type 30+ WPM

03/26/2022: Middlesex, NJ

Require specialized training to meet the unique demands of the job.

01/30/2022: Boulder, CO

Minimum of one year of customer service experience, call center experience preferred.

03/27/2022: Sioux Falls, SD

High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.

01/10/2022: Seattle, WA

Requires several soft skills.

04/03/2022: Raleigh, NC

Step 3: View the best colleges and universities for Contact Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College